You are here because you have a problem collecting on money due you. Our professional collectors understand that problem, and are singularly focused on a quick, efficient and effective resolution.

With honesty, integrity, focus and diligence, we will strive day in and day out to make you our most satisfied client. With over 125 years of hard core collection experience in our office on any given day, IPS has the resources at hand to skillfully collect the maximum amount from your delinquent accounts, right now.

Our collectors are trained by the American Collectors Association, and all IPS employees are continuously trained in the Fair Debt Collection Practices Act (FDCPA) as well as other applicable laws such as HIPPA, GLBA, FACTA and FCRA.

How do we do it? We apply a 3-step process to every account you send us.

Step 1: Research

We learn a LOT about your patient/client - probably more than you already know.

Even if you don't know where they are, or the only phone you have for them is disconnected, we can likely locate them quickly. Just about every account you send us goes through the following research:

* A professional asset search, including property and current, open credit lines;
* A search for their most current home address and telephone number, including alternate addresses and phone numbers (including cellular);
* Verification of full legal name and social security number;
* A search to uncover employment or other sources of income your customer may have;
* If relevant, we gather names, addresses, and telephone numbers of your customer’s family, relatives, ex-spouses, and business associates from whom we obtain location and employment information about your customer;

Step 2: A Strong Written Demand

We follow up our research with a highly persuasive letter. Written by experienced collection professionals, our letters include a good amount of custom information, as well as a strong implication that the lack of a response will lead to the possibility of credit reporting and litigation after a short period of time. Our letters grab your customer’s attention and get strong results.

Step 3: Verbal Followup

One of our collection professionals will personally contact your accounts by telephone to arrange for payment in full. Our primary goal is to get you paid, but we are very aware that you have a public image to maintain, and every action we take is weighed against the impact it may have on your reputation. When we get your accounts on the phone, we clearly explain all of the possible consequences that may result if the account is not paid in full – immediately. If payment in full is not possible, we begin working through other options that will get you paid just as soon as possible. Bottom line: our professional collectors have the knowledge and experience to persuade your accounts to pay.

Litigation

When our collectors determine an account has the means but not the willingness to pay their account, we will verify their assets or income and come to you to authorize legal action. Our goal is to quickly get a judgment and act on it - without further cost or effort on your part. We’ll retain the attorney, obtain the judgment, garnish wages, and pay you off as quickly as the law allows.

Second Placements

We are the ideal agency to offer a fresh approach to your aged accounts receivable, no matter how big, small or unique it may be. Our entire collection system is intuitively constructed to exhaust new opportunities that may have developed in your accounts since the original agency gave up on them.

If your current agency is under-impressing you, or you are simply ready for a different approach, our second placement program is for you.